Kelli Crawford joined Ready for School, Ready for Life (Ready Ready) as Continuous Quality Improvement Manager earlier this year. Previously, Kelli served as the Director of Impact at Junior Achievement of the Triad. In that role, she built relationships with school districts, educators, and volunteers across five counties to inspire and prepare young people to succeed in a global economy.
Overseeing the Continuous Quality Improvement (CQI) program allows Crawford to connect with Guilford County programs that focus on serving families with young children.
“As someone who’s a lifelong learner and focuses on ways to grow and improve, working with these programs to help them increase their efficiency, quality, and service is a natural fit,” Crawford said.
The CQI process uses the Model for Improvement, a powerful and flexible method promoting a structured experiential learning approach. The 13 organizations in CQI Cohort II began their work in September and will finish the process in May 2023. Their team-based work will help them collect, analyze, and use data to improve service quality.
“We’re working with three to four team members in each organization,” Crawford said. “Each month, the programs participate in learning sessions with each other and CQI facilitators from the UNC-Chapel Hill School of Social Work and Population Health Improvement Partners. The CQI members receive additional coaching between sessions and have time to complete any assignments.”
When she’s not helping local organizations create new ways to improve, Crawford says she enjoys spending time in nature and expanding her photography skills. She and her husband are avid campers and enjoy exploring North Carolina, from the mountains to the beaches.
“My husband’s family introduced me to camping, and I fell in love with it, too,” Crawford said. “During the pandemic, we bought a small camper to continue exploring and find safe ways to continue our travels.”
While camping in North Carolina allows for quick getaways, a recent trip to Grand Teton National Park and Yellowstone National Park in Wyoming inspired Crawford’s photography. “I’ve used some of the photos I took there in my office to remind me of that trip,” she said. “It’s a great way to bring the outdoors indoors.”